Sync Jira assets with your workspace using the Jira Service Management integration

Atlassian's Jira Service Management is a growing IT service management tool used by agile teams to manage IT assets and configuration items and troubleshoot incidents. In such a high-velocity environment, IT operations and enterprise architecture are complementary, but seldom aligned. IT operations need a single source of truth for how Jira assets power critical applications in your portfolio. Enterprise architects need visibility into Jira assets to identify end-of-life risk and compliance drift. Now, you can do both. In workspaces with SAP LeanIX Technology Risk and Compliance, the new integration with Jira Service Management allows you to:

• Sync Jira assets into your workspace as IT component fact sheets (software or hardware)

• Map dependencies between Jira assets as IT component fact sheets and critical applications

• Enrich Jira assets with lifecycle data (end-of-support/end-of-life) to identify risk before it becomes a problem

• Sync applications from your workspace to Jira Service Management, aligning IT operations with enterprise architecture on a single source of truth for your IT and business landscape

You can now have the visibility you need into Jira assets, identify risk, ensure compliance with internal standards, and align enterprise architecture with IT operations. In subsequent iterations, we plan to further develop the integration, e.g., by enabling synchronization for additional field types and advanced synchronization settings.