- DATE:
- AUTHOR:
- SAP LeanIX Product Team
Technology Risk and Compliance
Certificate-based authentication with ServiceNow and linking one table to multiple Fact Sheet types
DATE:
AUTHOR:
SAP LeanIX Product Team
Two enhancements of the LeanIX to ServiceNow integration (requires the TRM module) lift it to an even higher enterprise-grade level.
First, a certificate-based authentification is now a third option for the integration, alongside the previous possibilities with password-based user credentials ('Basic') and OAuth.
Second, a constraint in the integration has been removed to simplify connections to ServiceNow. Linking one table with data records in ServiceNow to multiple LeanIX Fact Sheet types is now possible. Setting up a filter in the 'Advanced' configuration will let you define which Fact Sheet type data will be mapped to from the ServiceNow table.